LivePhoto CameraHelp center

LIVEPHOTO CAMERA SUPPORT

LivePhoto Camera Help & FAQ

Clear answers for capturing, saving, viewing, sharing, and managing Live Photos on Android.

Updated for app version 1.4.7 · July 15, 2026

Live Photo is stored as an Android Motion Photo. Playback and wallpaper options can vary by phone and gallery app.

THE BASICS

What is LivePhoto Camera?

LivePhoto Camera is an Android camera and editor for capturing short moments as Live Photos. On Android, the result is saved as a Motion Photo: a JPEG cover image with a short MP4 clip embedded in the same file.

A compatible gallery shows the cover first and plays the movement on demand. This is why thumbnails look still, why some apps show only a photo, and why exporting as video is the most reliable way to share motion across platforms.

Android support
Android 7.0 or newer
Saved format
Motion Photo JPEG + embedded MP4
Default folder
DCIM/LivePhoto Camera
Recommended viewer
Google Photos or a compatible gallery
Illustration of capturing a moving moment with LivePhoto Camera on Android

QUICK START

Capture, view, and share in three steps

Use this workflow the first time you create a Live Photo. It also helps identify whether a problem happened during capture, playback, or sharing.

01

Capture the moment

Open Live Photo Camera, choose Live Photo mode and the motion duration, then tap the shutter once. Keep the phone steady and stay in the app until saving finishes.

02

Check the motion

Open the saved file in Google Photos or another Motion Photo-compatible gallery. Tap the Motion or Play control, or press and hold the photo, depending on the viewer.

03

Choose how to share

Share the original Motion Photo only when the receiving app supports it. For messaging, social media, or another operating system, export a video to preserve the movement reliably.

FAST DIAGNOSIS

Common Live Photo problems

Start with the symptom you can see. Most reports fall into one of these capture, viewing, or sharing cases.

What you seeThe gallery shows a still image
Likely reason

The viewer does not support Android Motion Photos.

What to do

Open the original in Google Photos and use its Motion or Play control.

What you seeThe motion disappears after sharing
Likely reason

The receiving app recompressed the JPEG or removed the embedded MP4.

What to do

Share the original file, or export it as video for broad compatibility.

What you seeCapture does not start
Likely reason

Camera or microphone permission is off, another app is using the camera, or storage is low.

What to do

Check permissions and storage, close other camera apps, then reopen LivePhoto Camera.

What you seeThe saved result is black, dark, or gray
Likely reason

Camera processing can differ by device, lens, aspect ratio, or filter.

What to do

Test the rear camera in good light with the default ratio and no filter.

What you seeAuto flash does not fire
Likely reason

Live Photo uses video-style capture, so single-photo flash may not be available.

What to do

Use the rear camera and select Torch before shooting when continuous light is needed.

COMPATIBILITY

What depends on your phone or another app?

LivePhoto Camera creates the motion file, but Android, gallery apps, sharing services, and phone manufacturers decide how that file can be played or used.

Phone and Android version

LivePhoto Camera supports Android 7.0 and newer. Camera lenses, flash behavior, available aspect ratios, and live-wallpaper destinations can still vary by device.

Gallery playback

Google Photos is the recommended first check. Some manufacturer galleries display only the JPEG cover even when the embedded motion clip is intact.

Sharing and wallpaper

A receiving app must preserve Motion Photo metadata to keep it live. Wallpaper choices, including whether the lock screen is available, are controlled by the phone system.

YOUR DEVICE

Permissions and local processing

Only enable the capabilities you plan to use. Disabling a required permission stops the matching feature, while optional permissions can remain off.

Camera
Required to capture photos and video.
Microphone
Records sound with Live Photos and videos.
Photos & videos
Imports media and saves finished files to your gallery.
Display over apps
Used only for the optional Floating Light Card.
Notifications
Used for optional reminders on supported Android versions.

Capture, editing, conversion, and export are processed on your device. Internet access is still used for Google Play billing, ads, updates, online sticker content, and related service features.

FREE & VIP

Choose the level that fits your workflow

You can test the core camera and many editing tools for free before deciding whether you need unlimited exports or PRO content.

Free

Start here
  • Capture and preview Live Photos
  • Use many editing tools
  • A daily export allowance
  • Optional rewarded ads may provide another export

VIP

For frequent exports
  • Unlimited exports while access is active
  • Export projects that use PRO content
  • Remove ads
  • Restore an eligible purchase through Google Play

The price, billing period, trial terms, and renewal details shown by Google Play before confirmation are the terms that apply. A lifetime purchase is a one-time purchase and does not renew.

DETAILED ANSWERS

LivePhoto Camera questions and answers

Search all help topics or filter them by capture, troubleshooting, purchases, and permissions.

Capture & viewHow do I take a Live Photo?

Open Live Photo Camera from the home screen, choose Live Photo mode, then tap the shutter once. Keep the phone steady until the saving screen finishes.

The default motion length is 1.5 seconds. Tap the duration control to choose a clip from 0.5 to 15 seconds before shooting.

  1. Allow Camera and Microphone access when asked.
  2. Choose the rear or front camera and your preferred filter.
  3. Select Live Photo mode and tap the shutter.
  4. Wait for saving to complete before leaving the camera.
Capture & viewWhy does my Live Photo look like a normal photo?

This is often a viewing issue, not a missing video. A Live Photo is one JPEG cover image with a short MP4 clip embedded inside it, so thumbnails always look still.

Open the file in Google Photos or a gallery that supports Motion Photos, then tap Motion/Play or press and hold the photo. Some manufacturer gallery apps display only the cover image even when the motion data is present.

Capture & viewWhere are my Live Photos saved?

Live Photos are saved to DCIM/LivePhoto Camera and normally appear in your system gallery. Their filenames start with LivePhoto and end in _MP.jpg.

If a new file does not appear, wait for saving to finish, check available storage, and make sure Photos and videos access is allowed for the app.

Capture & viewWhy does a Live Photo become still after I share it?

Many messaging and social apps recompress images and remove the embedded motion clip. The receiving app also needs to support Android Motion Photos.

Share the original from your gallery into the target app. If the target still shows a static image, export or share it as a video instead so the motion is preserved everywhere.

Fix a problemLive Photo will not capture, the camera is not ready, or the app does not respond. What should I try?

First update LivePhoto Camera from Google Play. Then check that Camera and Microphone permissions are enabled, close other apps that may be using the camera, and reopen LivePhoto Camera.

  1. Switch once between the front and rear cameras.
  2. Try the default aspect ratio and no filter.
  3. Check that your phone has free storage.
  4. Restart the phone if the camera remains unavailable.
Fix a problemWhy is the saved photo black, dark, or partly gray?

Camera processing differs across Android devices. Update to the latest app version, try the rear camera with the default aspect ratio, remove filters, and take one test photo in good light.

Do not switch apps or lock the screen while the Live Photo is recording or saving. If the preview looks correct but the saved result is still damaged, send Feedback with the time of the test so the device-specific camera issue can be investigated.

Fix a problemWhy does Auto flash not fire for a Live Photo?

Live Photo capture records a short video, so flash behavior is different from a single still photo and varies by camera hardware. Use the rear camera and select Torch before shooting when you need continuous light.

The front camera has no hardware flash; the app uses the screen fill light instead. Some phones do not expose a compatible torch during video-style capture.

Fix a problemHow do I set a Live Photo as a live wallpaper?

Choose a Live Photo or video, tap Set as Wallpaper, adjust its crop and scale in the preview, then confirm in the Android system wallpaper screen.

Your phone must support Android live wallpapers. Some manufacturers allow live wallpaper only on the home screen, while others also offer a lock-screen option. The final choices are controlled by your phone system.

Ads & purchasesIs LivePhoto Camera free? Why am I seeing ads or an upgrade screen?

You can capture, preview, and try many editing tools for free. Free users have a daily export allowance. After the free allowance is used, the app may offer a rewarded video for another export; after the daily limit, unlimited export requires VIP.

Some filters, fonts, stickers, and effects are marked PRO. You may be able to preview them, but exporting a project that uses PRO content requires VIP. VIP also removes ads. The price and billing period shown by Google Play before you confirm are the terms that apply to your purchase.

Ads & purchasesI already paid. How do I restore VIP?

Make sure Google Play is signed in to the same Google account used for the purchase. Open any VIP screen in LivePhoto Camera and tap Restore. Keep an internet connection while Google Play checks your subscription or lifetime purchase.

If Restore does not work, restart the app and try again. Then send Feedback and include the Google Play order number; never include a password or payment card number.

Ads & purchasesHow do I cancel a subscription?

Subscriptions are managed by Google Play, not by uninstalling the app. Open Google Play → profile picture → Payments & subscriptions → Subscriptions → LivePhoto Camera → Cancel subscription.

You can normally keep VIP access until the end of the paid billing period. A lifetime purchase is a one-time purchase and does not renew.

Permissions & supportWhy does the app ask for Camera, Microphone, Photos, or display-over-apps permission?

Camera is required to take photos and video. Microphone records sound with Live Photos and video. Photos and videos access lets you import media and save exports to your gallery.

Display over other apps is used only for the optional Floating Light Card. Notifications are optional reminders. You can change any permission in Android Settings → Apps → LivePhoto Camera → Permissions, but disabling a required permission will stop its related feature.

Permissions & supportAre my photos uploaded?

Camera capture, editing, conversion, and export are processed on your device. Internet access is still used for Google Play billing, ads, app updates, online sticker content, and related service features.

KEEP LEARNING

Related Live Photo guides and tools

These resources explain Android Motion Photos in more detail and help when another app does not preserve the movement.

Still need help?

Still need help?

In the app, open Settings → Feedback. Please describe what you tapped, what happened, and what you expected. Your device model, Android version, and app version are added automatically.